--- title: "B2Chat Pricing | Find the Perfect Plan for Your Business" url: "https://www.b2chat.io/en/pricing/" description: "B2Chat offers different pricing plans, including WhatsApp API (Multiagent) and channels like Facebook, Instagram, Telegram, and Livechat." type: "page" published: "2026-04-13T15:19:16+00:00" modified: "2026-10-06T21:15:31+00:00" author: "Oscar Muñoz" language: "en_US" --- # B2Chat Pricing | Find the Perfect Plan for Your Business > B2Chat offers different pricing plans, including WhatsApp API (Multiagent) and channels like Facebook, Instagram, Telegram, and Livechat. [Home](https://www.b2chat.io/) [Pricing](https://www.b2chat.io/en/pricing/) ## Plans that adapt to your **business!** Basic Plan ### Without WhatsApp\* A simple start to manage your communication with ease. $33 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 2 Users - 2 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Last 6 months - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,000 Unique monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $58 USD Add-on - Additional channel $17 USD Add-on - Extra user $29 USD Add-on - Satisfaction bot: $12 USD Add-on - FAQ bot: $12 USD Add-on - Dynamic queries $54 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $80 USD Add-on - Additional implementation hour $32 USD Add-on Basic Plan Most popular ### With WhatsApp\* Boost your business efficiency with a wider-reach solution. $105 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 2 Users - 2 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Last 6 months - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,000 Unique monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $58 USD Add-on - Additional channel $17 USD Add-on - Extra user $29 USD Add-on - Satisfaction bot: $12 USD Add-on - FAQ bot: $12 USD Add-on - Dynamic queries $54 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $80 USD Add-on - Additional implementation hour $32 USD Add-on Premium Plan ### With WhatsApp\* Scale your company with advanced tools and no limits. $187 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 5 Users - 5 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Unlimited - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,500 monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $58 USD Add-on - Additional channel $12 USD Add-on - Extra user $24 USD Add-on - Satisfaction bot Included - FAQ bot Included - Dynamic queries $54 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $80 USD Add-on - Additional implementation hour $32 USD Add-on Basic Plan ### Without WhatsApp\* A simple start to manage your communication with ease. $33 USD /month $28 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 2 Users - 2 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Last 6 months - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,000 Unique monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $46 USD Add-on - Additional channel $14 USD Add-on - Extra user $24 USD Add-on - Satisfaction bot: $10 USD Add-on - FAQ bot: $10 USD Add-on - Dynamic queries $40 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $64 USD Add-on - Additional implementation hour $30 USD Add-on Basic Plan Most popular ### With WhatsApp\* Boost your business efficiency with a wider-reach solution. $105 USD /month $84 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 2 Users - 2 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Last 6 months - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,000 Unique monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $46 USD Add-on - Additional channel $14 USD Add-on - Extra user $24 USD Add-on - Satisfaction bot: $10 USD Add-on - FAQ bot: $10 USD Add-on - Dynamic queries $40 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $64 USD Add-on - Additional implementation hour $30 USD Add-on Premium Plan ### With WhatsApp\* Scale your company with advanced tools and no limits. $187 USD /month $149 USD /month [Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) #### What's included: - 5 Users - 5 channels (Facebook Messenger, Telegram, Instagram, LiveChat) - Unlimited contact database - Chat tags - Unlimited messages for basic channels (does not apply to WhatsApp) - Smart Composer New - SDK integration - Bot departments - Automatic messages - Schedules - Audit module - Standard support - Advanced reports: You can request advanced reports for an extra fee - Data storage: Unlimited - WhatsApp campaign tracking - 4 implementation hours included - 1 WhatsApp line - 1,500 monthly Incoming Contacts (Cues) - Mass broadcasts - Mobile app - Shopify integration - HubSpot integration - WhatsApp Flows - Additional WhatsApp line $46 USD Add-on - Additional channel $10 USD Add-on - Extra user $18 USD Add-on - Satisfaction bot Included - FAQ bot Included - Dynamic queries $40 USD per installation Add-on - Overflow API $162 USD Add-on - AI Assistant $64 USD Add-on - Additional implementation hour $30 USD Add-on Enterprise Plan New ## Enterprise Plan Includes custom integrations and priority support for a unique experience. [More information](https://www.b2chat.io/en/schedule-a-demo/) ## What and how usage costs are charged at B2Chat At **B2Chat**, you only pay for what you actually use: a base subscription (monthly or annual), optional add-ons if you want extra features, and usage fees per delivered WhatsApp message, aligned with the new **WhatsApp API** model. No fine print, no hidden fees. Simple, flexible and transparent. [Talk to an advisor](https://wa.me/573136107954/?text=Hola+B2Chat+quiero+conocer+m%C3%A1s+sobre+la+plataforma+multiagente+y+multicanal.) ![conversación de whatsapp](https://www.b2chat.io/wp-content/uploads/2026/03/conversionacion-de-whatsapp.webp) Charges ## When and why do we apply charges? Keep in mind that **some charges are made by WhatsApp**, depending on the country you send the message to, **and others are from B2Chat for platform usage.** Check the regional rates to adjust your sends according to your audience. ### Outgoing messages (Meta charge) WhatsApp charges at two different moments: when you open the conversation and when you reply inside it. They are two separate charges, each with its own rate per country. **WHEN YOU START** If your company starts the conversation, WhatsApp charges for the first message sent with a **Meta-approved template**. Messages of type **Marketing, Utility and Authentication** count as usage, mass campaigns included. The more volume, the more usage… but you control how much and when. **WHEN YOU REPLY · New** As of **October 1, 2026**, Meta also charges for every message you send to reply within the 24-hour service window. Until that date those messages had no cost: now they are charged one by one, at the rate Meta sets for your customer’s country. Conversations that come in through **Click-to-WhatsApp** keep 72 hours free of charge. It is the most direct lever to lower your bill. View price rates ### Unique Incoming Contacts (B2Chat charge) With the **Unique Incoming Contacts (CUEs)** model, each contact that writes to you is only charged **once per month**, regardless of how many messages they send. **The first 1,000 or 1,500 unique contacts** (depending on your monthly plan) are included each month. More contacts? You only pay for each additional one. You don’t pay for inactive contacts or for responding. You only pay for what you use. Nothing more, nothing less. View price rates ### WhatsApp Calls Receive and manage calls in real time. View ongoing and new calls from the inbox. View price rates ## Outgoing messages (Meta charge) WhatsApp charges at two different moments: when you open the conversation and when you reply inside it. They are two separate charges, each with its own rate per country. **WHEN YOU START** If your company starts the conversation, WhatsApp charges for the first message sent with a **Meta-approved template**. Messages of type **Marketing, Utility and Authentication** count as usage, mass campaigns included. The more volume, the more usage… but you control how much and when. **WHEN YOU REPLY · New** As of **October 1, 2026**, Meta also charges for every message you send to reply within the 24-hour service window. Until that date those messages had no cost: now they are charged one by one, at the rate Meta sets for your customer’s country. Conversations that come in through **Click-to-WhatsApp** keep 72 hours free of charge. It is the most direct lever to lower your bill. ### Outgoing conversations Country Marketing Authentication (OTP) Utility Service **Argentina** USD 0.110 USD 0.0932 USD 0.09 USD 0.0273 **Brazil** USD 0.169 USD 0.134 USD 0.061 USD 0.0073 **Chile** USD 0.162 USD 0.137 USD 0.110 USD 0.0210 **Colombia** USD 0.028 USD 0.022 USD 0.014 USD 0.0009 **Mexico** USD 0.082 USD 0.066 USD 0.050 USD 0.0092 **Peru** USD 0.125 USD 0.1062 USD 0.083 USD 0.0315 **Rest of LATAM** USD 0.13 USD 0.125 USD 0.086 USD 0.0122 **Spain** USD 0,1345 USD 0.111 USD 0.081 USD 0.0210 **Canada and USA** USD 0.059 USD 0.035 USD 0.027 USD 0.0037 ## Unique Incoming Contacts (B2Chat charge) With the **Unique Incoming Contacts (CUEs)** model, each contact that writes to you is only charged once per month, regardless of how many messages they send. **Does your company initiate the conversation?** Then WhatsApp charges when you send the first message using a Meta-approved template. Messages of type Marketing, Utility, Authentication or mass campaigns count as usage. **Yes, campaigns are also charged**: The more impact, the more volume… but you control how much and when. ### CUE's according to your current plan\* Plan CUE's included at no cost\* Additional CUE's **Basic Plan Without WhatsApp** N/A N/A **Basic Plan With WhatsApp** 1,000 USD 0.05 **Premium Plan With WhatsApp** 1,500 USD 0.05 ### WhatsApp Calls Receive and manage calls in real time. View ongoing and new calls from the inbox. Feature Basic Advanced **Module value (call activation)** USD 25 USD 40 **Incoming calls** USD 0.005/min (all countries) USD 0.004/min (all countries) **Outgoing calls** USD 0.015 (all countries)\* USD 0.015 (all countries)\* **Recordings** No Yes ## Start transforming the way you communicate with **B2Chat** **\*Notice**: The prices indicated are for reference purposes only and may be modified at any time by B2Chat without prior notice. This quote does not constitute a binding offer nor does it create any contractual obligation. Costs associated with platform usage are independent of the values indicated here. ## **Subscribe** to our Newsletter Stay up to date with B2Chat news and updates ## **Hello!** it's time to start your demo