---
title: "Turn your conversations into strategic decisions."
url: "https://www.b2chat.io/en/product/analytics-reports/"
description: "Generate and download detailed reports to understand your team's performance and optimize response times."
type: "page"
published: "2026-04-09T05:21:31+00:00"
modified: "2026-04-09T05:25:14+00:00"
author: "Oscar Muñoz"
language: "en_US"
---

> Generate and download detailed reports to understand your team's performance and optimize response times.

[Home](https://www.b2chat.io/en/) [Analytics & Reports](https://www.b2chat.io/en/product/analytics-reports/)

# Turn your conversations into **strategic decisions.**

Generate and download detailed reports to understand your team’s performance and optimize response times.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![analítica e informes de b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/banner-analitica-informes.webp)

## Start measuring and optimizing your **results**

Visualize your operation with total clarity.

Customize reports according to your goals.

Quickly detect bottlenecks.

Make decisions based on real data.

## Clear data for **smarter** decisions.

![gráficos con datos en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/visualizacion-analitica-informes.webp)

### Understand your operation at a glance.

Access bar charts, line charts, pie charts and tables designed to facilitate real-time analysis.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![gráficos con datos de chats en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/filtros-analitica-informes.webp)

### Analyze exactly what you need.

Create reports filtered by dates, agents, chat statuses, channels, departments and more.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![exportación de informes en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/exportacion-analitica-informes.webp)

### Take your data wherever you need it.

Download reports in HTML, PDF or Excel to share with other teams.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

## The **numbers** speak for themselves

+%

more operational visibility and greater performance clarity.

%

customization in analysis and key variables for relevant information.

+%

improvement in team efficiency, companies achieve optimized response times.

+

integrated data sources: chats, agents, and more.

Integrations

## A connected environment to **boost results**

B2Chat integrates with multiple platforms so your team can work more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

### Zendesk

Keep better track of your conversations and improve support management.

### Shopify

Add cart, manage orders, review purchases, access inventory and send products.

### HubSpot

Automate WhatsApp templates and communicate with customers effortlessly.

### SDK

Keep better track of your conversations and improve support management.

### WhatsApp Catalog

Send products with details and prices in the chat for quick purchases and a better experience.

### Freshdesk

Keep better track of your conversations and improve support management.

## Transform data into decisions that drive **results.**

Schedule a demo and discover how to boost your operation with B2Chat’s Analytics & Reports.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![b2chat canales integraciones](https://www.b2chat.io/wp-content/uploads/2026/03/b2chat-canales-integraciones.webp)

## **Subscribe** to our Newsletter

Stay up to date with B2Chat news and updates

## **Hello!** it's time to start your demo