---
title: "Chat Inbox | Centralize WhatsApp, Instagram and More"
url: "https://www.b2chat.io/en/product/chat-inbox/"
description: "Manage WhatsApp, Instagram and more from the B2Chat console to improve the customer experience."
type: "page"
published: "2026-04-08T18:54:16+00:00"
modified: "2026-04-08T21:29:46+00:00"
author: "Oscar Muñoz"
language: "en_US"
---

> Manage WhatsApp, Instagram and more from the B2Chat console to improve the customer experience.

[Home](https://www.b2chat.io/) [Chat Inbox](https://www.b2chat.io/en/product-chat-inbox/)

# All your chats in one place. More control, more speed, **more sales.**

Manage your conversations

Manage WhatsApp, Instagram, Messenger, Telegram and LiveChat from a single multi-agent console that reduces response times and improves the customer experience.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![inbox de chat de b2chat](https://www.b2chat.io/wp-content/uploads/2026/03/banner-inbox-chat.webp)

## A **centralized** operation is an operation that scales.

Centralize all your channels in one console.

Reduce response times by up to 50%.

Organize teams with intelligent assignment.

Attend from anywhere with mobility.

## A single **console** to control all your conversations.

![centralización de chats en el inbox de chats de b2chat](https://www.b2chat.io/wp-content/uploads/2026/03/multicanalidad-porque-b2chat.webp)

### Centralize WhatsApp and all your channels in one Inbox.

Integrate Instagram, Facebook Messenger, WhatsApp, Telegram and LiveChat in a single platform.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![optimización de mensajes en el inbox de chats](https://www.b2chat.io/wp-content/uploads/2026/03/productividad-porque-b2chat.webp)

### Optimize every conversation with advanced tools.

Use quick messages, labels, AI assistant and automatic assignment to classify chats and respond with greater agility.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![gestión multiagente en el inbox de chats de b2chat](https://www.b2chat.io/wp-content/uploads/2026/03/gestion-porque-b2chat.webp)

### Coordinate teams and conversations without losing context.

Transfer chats with full history, assign agents automatically and work with a shared timeline.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

## The **numbers** speak for themselves

+

organized companies and teams that already centralize their channels.

%

more operational efficiency with AI, less waiting and more customers served.

+

countries connected, companies operating their multichannel service.

%

Uptime and your multichannel Inbox always available to respond.

Integrations

## A connected environment to **boost results**

B2Chat integrates with multiple platforms so your team works more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

[Contact an advisor](https://www.b2chat.io/en/schedule-a-demo/)

### Zendesk

Keep better track of your conversations and improve support management.

### Shopify

Add cart, manage orders, review purchases, access inventory and send products.

### HubSpot

Automate WhatsApp templates and communicate with customers effortlessly.

### SDK

Keep better track of your conversations and improve support management.

### WhatsApp Catalog

Send products with details and prices in chat for fast purchases and a better experience.

### Freshdesk

Keep better track of your conversations and improve support management.

## Stop jumping between apps. Start managing with **strategy.**

Schedule a demo and discover how to transform your service with B2Chat’s Chat Inbox.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![canales en el inbox de chats de b2chat](https://www.b2chat.io/wp-content/uploads/2026/03/gestionar-estrategia.webp)

## **Subscribe** to our Newsletter

Stay up to date with the latest news and updates from B2Chat

## **Hello!** It's time to start your demo