---
title: "Manage your chats in bulk and automatically"
url: "https://www.b2chat.io/en/product/chat-management/"
description: "With Chat Management your company can handle the load of incoming messages automatically and in bulk from the B2Chat console."
type: "page"
published: "2026-04-08T19:25:38+00:00"
modified: "2026-04-09T04:51:59+00:00"
author: "Oscar Muñoz"
language: "en_US"
---

> With Chat Management your company can handle the load of incoming messages automatically and in bulk from the B2Chat console.

[Home](https://www.b2chat.io/en/) [Chat Management](https://www.b2chat.io/en/product/chat-management/)

# **Manage your incoming messages** with order, speed and total control.

Distribute, assign and close conversations in bulk to optimize your team’s operational load and improve the customer experience.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![gestión de chats con b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/banner-gestion-chats.webp)

## The right distribution completely changes your **operation.**

Save time on internal processes.

Automate repetitive team tasks.

Assign and close chats in bulk.

Increase your customers’ satisfaction.

## Control conversation flow with **operational intelligence.**

![asignación de chats con b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/asignacion-inteligencia-operativa.webp)

### Distribute conversations to the ideal agent or department.

Assign new, pending or closing chats according to specific criteria.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![reasignación de chats en la consola de b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/reasignacion-inteligencia-operativa.webp)

### Transfer chats without losing context or history.

Reassign conversations between agents when needed, ensuring continuity in service.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![filtros de b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/filtros-inteligencia-operativa.webp)

### View, filter and close chats quickly.

Search conversations by agent, status or date, and execute bulk closures to keep your inbox organized.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

## The **numbers** speak for themselves

+

companies organized with teams that control their conversations.

%

more operational efficiency and fewer manual tasks.

+

countries connected, companies with high message volumes.

%

Uptime. Your most efficient Chat Management.

Integrations

## A connected environment to **boost results**

B2Chat integrates with multiple platforms so your team can work more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

### Zendesk

Keep better track of your conversations and improve support management.

### Shopify

Add cart, manage orders, review orders, access inventory and send products.

### HubSpot

Automate WhatsApp templates and communicate with customers effortlessly.

### SDK

Keep better track of your conversations and improve support management.

### WhatsApp Catalog

Send products with details and prices in chat for quick purchases and better experience.

### Freshdesk

Keep better track of your conversations and improve support management.

## Stop reacting to messages. Start managing them **strategically.**

Schedule a demo and discover how to optimize your operation with B2Chat’s Chat Management Module.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![gestión de chats y conversaciones con b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/gestion-estrategica.webp)

## **Subscribe** to our Newsletter

Stay up to date with B2Chat news and updates

## **Hello!** it's time to start your demo