---
title: "Create and manage your agents with full control."
url: "https://www.b2chat.io/en/product/user-roles/"
description: "Manage access, define permissions and organize your team from B2Chat's User Module to maintain security and efficiency in your operation."
type: "page"
published: "2026-04-09T15:47:52+00:00"
modified: "2026-04-09T15:51:06+00:00"
author: "Oscar Muñoz"
language: "en_US"
---

> Manage access, define permissions and organize your team from B2Chat's User Module to maintain security and efficiency in your operation.

[Home](https://www.b2chat.io/en/) [User Roles](https://www.b2chat.io/en/product-user-roles/)

# Create and manage your agents with **full control.**

Manage access, define permissions and organize your team from B2Chat’s User Module to maintain security and efficiency in your operation.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

## A well-managed team is a **secure and scalable operation.**

Monitor logins and user activity.

Create the users your operation needs.

View the complete list of profiles.

Control active and inactive statuses.

## Control access and responsibilities from **one single place.**

![gestión de rol de usuario en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/gestion-rol-de-usuario.webp)

### Manage all profiles in your account.

Easily view, edit, activate or deactivate users.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![tipos de roles de usuario en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/tipos-rol-de-usuario.webp)

### Define roles according to responsibilities.

Agents manage contacts and conversations from the console.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![control de los roles de usuario en b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/control-rol-de-usuario.webp)

### Monitor user activity and availability.

Analyze login and logout patterns, review statuses and maintain traceability.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

## The **numbers** speak for themselves

+

organized companies and teams that manage agents and permissions with clarity.

%

more operational efficiency, greater control over roles and responsibilities.

+

connected countries, companies coordinating teams with centralized control.

%

Uptime, your user roles module always available to manage access.

Integrations

## A connected environment to **boost results**

B2Chat integrates with multiple platforms so your team can work more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

### Zendesk

Keep better track of your conversations and improve support management.

### Shopify

Add cart, manage orders, review purchases, access inventory and send products.

### HubSpot

Automate WhatsApp templates and communicate with clients effortlessly.

### SDK

Keep better track of your conversations and improve support management.

### WhatsApp Catalog

Send products with details and prices in the chat for fast purchases and a better experience.

### Freshdesk

Keep better track of your conversations and improve support management.

## Organize your team with **security and full control.**

Schedule a demo and discover how to strategically manage agents and administrators with B2Chat.

[Schedule a demo](https://www.b2chat.io/en/schedule-a-demo/) [Talk to an advisor](https://www.b2chat.io/wame/VTp2vPh)

![equipo organizado con los roles de usuario de b2chat](https://www.b2chat.io/wp-content/uploads/2026/04/organizar-equipo-control-total.webp)

## **Subscribe** to our Newsletter

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## **Hello!** it's time to start your demo