Centralize all your messaging channels in one place
B2Chat helps you resolve questions and sales quickly from one place, all thanks to a platform that manages all your communication channels. From a single panel, you will be able to answer your messages from: WhatsApp, Facebook Messenger, Telegram, Instagram and LiveChat.
We provide the platform and you hire the number of people you need to answer your company’s messages.
With B2Chat you can divide your team by departments according to their specific functions, so that your customer will always find what they are looking for. You can also transfer any type of request between them without delay or hassle, as well as monitor, automate, and analyze the conversations of all your agents in real time.
Audit and Know your team's performance in real time
B2Chat allows you to monitor your agents in detail, export updated reports on their response times by channel or even intervene in their conversations directly. Take advantage of the data and analyze the information to make the best decisions for your company.