Automate without losing the human touch.

Guide your customers step by step with precise answers, clear options, and custom-built flows to serve 24/7 without overwhelming your team.

chatbots inteligentes de b2chat

Every second of waiting is a missed opportunity with your customers.

Customize responses according to your business.

Automate frequently asked questions instantly.

Route conversations to the right area.

Reduce friction and measure satisfaction.

Design intelligent and scalable conversational experiences.

chatbots de enrutamiento

Direct every conversation to the right team from the first message.

Automatically redirect to Customer Service, Sales, or Technical Support without waits or confusion.

chatbots de soluciones de b2chat

Answer frequently asked questions before an agent intervenes.

Create automated flows to resolve questions about products, shipments, or services.

chatbots de satisfacción de b2chat

Measure the experience and configure automatic messages.

Activate surveys after each conversation to get real-time ratings.

The numbers speak for themselves

+

businesses that implement Chatbots to structure their service.

%

more efficiency, more automation in responses and intelligent routing.

+

countries connected and companies that scale their 24/7 service.

%

Uptime, your Chatbots always available to respond, route, and measure satisfaction.

Integrations

A connected environment to boost results

B2Chat integrates with multiple platforms so your team can work more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

Zendesk

Keep better track of your conversations and improve support management.

Shopify

Add cart, manage orders, review purchases, access inventory, and send products.

HubSpot

Automate WhatsApp templates and communicate with customers effortlessly.

SDK

Keep better track of your conversations and improve support management.

WhatsApp Catalog

Send products with details and prices in chat for quick purchases and a better experience.

Freshdesk

Keep better track of your conversations and improve support management.

Automate your service and improve every conversation.

Schedule a demo and discover how B2Chat Chatbots transform your customer experience.

automatización de la atención y conversaciones con b2chat

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