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Copyright 2021 B2Chat, Inc.

Increase your sells and talk to your customers faster with B2Chat

We are the multi-agent and multi-channel platform that helps you respond to all of your messages from WhatsApp, Instagram, Facebook Messenger, Telegram and LiveChat in one place and turn every conversation into a sale.

Request a demo
b2chat console

More than 600 companies worldwide are growing with us

We are helping small, medium and large companies located in over 19 to sell more online and improve customer satisfaction.

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Learn about the benefits of our multi-agent and multi-channel platform:

Centralize Evaluate Automate Mass Messages Get more leads Tidy your inbox

Centralize

Your customers are on different channels. Serve them all from a multi-channel platform.

Integrate WhatsApp, Facebook Messenger, Instagram, Telegram and LiveChat in one single inbox. Respond simultaneously and instantly to each conversation. Visualize your incoming or pending messages and manage your agent’s workflow. All of this from the same console.

Channels Console Chat management
profit centralizes channels

Evaluate

Get to know the performance of your company and make data based decisions with B2 chat’s Audit and Reports Module.

Supervise the management of your team of agents. Improve the sales process with real-time conversation monitoring. Access advanced statistics and graphs of your management and create customized reports with the data you need.

Audit Reports
performance evaluation graph

Automate

Optimize your customer service to the maximum with B2Chat’s quick messages and Chatbots.

Improve your business availability with fast and automatic responses. Customize your attention from the first to the last message and get feedback straight from your customers’ voice about your service.

Satisfaction ChatBot Solutions ChatBot General Settings
man chatting with a chatbot

Mass Messages

Increase your sales and create new conversations with WhatsApp Mass Messages.

Improve your business availability with fast and automatic responses. Customize your attention from the first to the last message and get feedback straight from your customers’ voice about your service.

Mass Messages
mass messages via whatsapp

Get more leads

Manage all your contacts and capture leads from B2Chat console.

View your complete contact list, update data and create databases for your campaigns. Identify new leads and turn chats into sales. Import existing lists and add them to the console.

Contacts General Settings
contact list

Tidy your inbox

With B2Chat’s tags and departments add value to each of your chats.

Using Tags you’ll be able to create categories to classify and filter all of your conversations. Group your agents into teams and route conversations to your created departments. When needed, transfer chats between agents, so you can attend each conversation with the ideal one.

Tags Departments
organization of chats by departments and agents

B2Chat: a multi-channel platform

Your customers use multiple channels to communicate, reach them all at the time and the channel of their preference with B2Chat. Connect your WhatsApp, Facebook Messenger, Instagram, Livechat and Telegram channels easily and quick so you can respond to your entire chats from the same inbox.

Learn more
b2chat channels module

What can your business do with B2Chat?

  • Create departments
  • Chat transfers
  • Mass messages
  • Tags
  • Audit Module
  • 24/7 support via email
  • Advanced reports
  • Custom reports*
  • Unlimited contacts
  • Unlimited message history
  • Unlimited messages for basic channels (does not apply to WhatsApp)
  • Integrations with CRMs (Zendesk or Freshdesk)
  • Satisfaction Chatbot
  • Solution Chatbot
  • Users
Check our plans and prices

*Requires an additional payment

B2Chat helps your company grow and the figures prove it

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+600

More than 600 active clients

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19

We are present in 19 countries around the world

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98.8%

A secure and 98.8% Uptime platform

B2Chat grows backed by

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Expand the possibilities of your company with B2Chat Integrations

Offer more tools to your agents, integrate your own developments or CRMs like Zendesk or Freshdesk to your B2Chat account and access endless features from the same console.

Request a demo
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Find out why the world is talking about B2Chat?

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  • Colombia

B2Chat le apuesta a ser la mejor plataforma de mercadeo por WhatsApp

El Tiempo

10 de May de 2022
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  • Mexico

B2Chat elige a México para expandirse en Latinoamérica

Forbes

7 de March de 2022
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  • United States

B2CHAT Becomes the Change Agent For Online Commerce Selling in Latin America And Expansion To Other Countries

Yahoo Finance

1 de March de 2022
Learn more
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Copyright 2021 B2Chat, Inc.