Privacy Policy

At B2Chat S.A.S (“B2Chat”), we recognize the importance of privacy and are committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy Policy describes the personal information that B2Chat collects from you, how we manage that personal information and what may happen to that personal information.

What is Personal Information?

Personal information is any information about an identifiable individual, other than the person’s business title or business contact information (such as business phone number and business address). Personal information does not include anonymous or non-personal information (i.e., information that cannot be associated with or tracked back to a specific individual).

What Personal Information do we collect?

We collect and maintain different types of personal information about individuals with whom we interact, this includes: Contact and identification information, such as your name, address, telephone number and e-mail address; Financial information such as your payment methods and preferences, billing and banking information (credit card number and expiry date)

As a general rule, B2Chat collects your personal information directly from you and will not collect personal information about you from a third party without your consent.

Why do we collect Personal Information?

B2Chat collects personal information to establish, maintain and manage our relationship with you and our clients

How do we use your Personal Information?

We will not, without your consent, use your personal information for any purpose other than as described in this Privacy Policy or in our Terms of Service, except where permitted or required by applicable law or regulatory requirements. We use your personal information to provide you with information, materials and services available from our website, to enable us to enhance your site visit, to assist you with customer service or technical support issues, to follow up with you after your visit, or to otherwise support your customer relationship with B2Chat. We use your personal information to respond to requests for information and to periodically keep you informed and up to date on B2Chat activities and products. If you are register as a user on our website, we use your personal information to send you special offers

and updates, our newsletter, service announcements relating to our website and to invite you to participate in surveys or contests.

When do we disclose your Personal Information?

B2Chat does not sell your personal information to any third party. We will share your personal information with employees who require such information to establish, maintain and manage our relationship with you. Third party service providers may be engaged by B2Chat to perform a variety of functions, such as to mail information, to process your payment, or to provide technical services for our website etc. These third party suppliers have access to personal information if needed to perform the functions for which they are retained. However, we direct that those third party suppliers may only use such personal information for the purpose of performing their roles and may not use it for any other purpose. In these cases, where the information is transferred to a third party, B2Chat will demand reasonable assurance that the third parties will protect your information in conformity with our privacy practices.

In addition, B2Chat will not otherwise disclose your personal information for purposes other than those for which it was collected, except as may be permitted or required by law, or with your consent.


Typically, we will seek your consent at the time that we collect the personal information. In certain circumstances, your consent may be obtained after collection but prior to its use or disclosure. If we plan to use or disclose your personal information for a purpose not previously identified, we will advise you of this purpose before such use or disclosure.

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting B2Chat. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide products or services to you.


Unless you advise us otherwise, by receiving this Privacy Policy you are deemed to have given your consent to the collection, use and disclosure of your personal information for the purposes explained in this Privacy Policy. If you do not wish your personal information to be shared, please opt out as described above.

How is your Personal Information protected?

B2Chat maintains physical, electronic and procedural safeguards that are appropriate to the sensitivity of your personal information. These safeguards are designed to prevent your personal information from loss and unauthorized access, modification or disclosure.

Updating your Personal Information

Since we use your personal information to contact you, it is important that the information contained in our records is both accurate and current. If you wish to verify, correct or update your personal information, or if your personal information happens to change during the course of our business relationship, you are responsible for keeping us informed of such changes. Please contact info@b2chat.io, or change the information on your profile page, to update your information.

Website B2Chat.io

When you visit the B2Chat website, registration is not a precondition to access. However, by visiting the site, you may be identified by your IP address and cookies, or small data files, will be sent to your computer through your browser. The only other personal information that we collect and store via the website is that information which you knowingly provide to us by corresponding with our employees via e-mail, or by signing up for newsletters, or creating a profile.

Non-personal information, such as the name of the domain from which you access the Internet, the dates and times you access our website and the Internet address of the website from which you may be linking directly to our website, is collected and used to determine the volume of traffic on our website. This information also enables us to identify ways in which our website can be improved to serve you better.

The security of personal information is a high priority at B2Chat. We maintain this website and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, misuse, modification and improper disclosure. All underlying machines and firewalls at network access points have restricted access. While no computer system can ever be fully protected against every possible hazard, we provide reasonable and appropriate security controls to protect our website and its information.

Our website contains links to other websites that may be subject to less stringent privacy standards. B2Chat cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. You should review the privacy policies of these websites before providing them with personal information.

By using our website, you signify your consent to the contents of the B2Chat Privacy Policy.

Inquiries, concerns and requests for access

If you have any questions about this Privacy Policy or to access your personal information, please contact the office. Please note that all requests to access personal information must be by e-mail to info@b2chat.io

Revisions to this Privacy Policy

B2Chat may from time to time make changes to this Privacy Policy to reflect changes in its legal or regulatory obligations or enhancements to the manner in which we deal with your personal information. We will post any revised version of this Privacy Policy on our website, and we encourage you to refer back to it on a regular basis. Any changes to this Privacy Policy will be effective from the time they are posted.

This Privacy Policy was last updated on July 3 2020.