Automate processes with our standard Bots
If your company manages different departments or processes, with specific agents, this automation is perfect for you.
You can assign different agents to departments or processes to achieve a more specific service.
If your customer makes a mistake in choosing the department or process they want to go to. Agents can transfer the customer without any problem.
Write the most frequent questions and answers that your customers ask you so that they can autorespond.
If your customer can’t solve their question, they can choose the option to talk to an agent.
The answers to the questions can have images, text, emoticons and links.
Give your customers the option to rate your customer service by activating our Satisfaction BOT.
We have different options for customers to rate you, you can select the one that best suits your business.
If for any reason the customer wants to talk to an advisor again, he/she can do it without any problem.