B2Chat Channels Module

Your instant messaging channels are your customers' gateway to your company.

With B2Chat, integrate your WhatsApp, Facebook Messenger, Instagram, Telegram and LiveChat channels into a single platform and manage all your chats from a single inbox.

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How does the Channels module work?

To start using the advantages of a multichannel platform the first step is to configure your channels.

In the Channels module of the B2Chat console you will see a list of your available channels to integrate.

With the Channels module you can:

Control the service channels available to your company.

Manage your messaging with a multichannel platform.

Respond to incoming messages from all your channels simultaneously.

Easy and quick Integration to the console.

Use cases

Use the B2Chat Channels module in your company to:

Integrate the messaging apps that your company uses to communicate daily with its customers.
Modify the data that already exists in any of your channels in case of creating a channel with wrong or outdated data.
Deactivate one of your channels if it is no longer useful for your company or Activate another one that had been suspended.

B2Chat Channels Module

Your instant messaging channels are your customers' gateway to your company.

How does the Channels module work?

To start using the advantages of a multichannel platform the first step is to configure your channels.

With the Channels module you can:

Use cases

Use the B2Chat Channels module in your company to:

Products

Resources

Company

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