Get to know the Chat Management Module in B2Chat

Manage the load of incoming messages automatically and in bulk in the B2Chat console.

B2Chat’s Chat Management functionality will help you distribute the load of incoming messages in the console by assigning and closing chats in bulk.

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You can assign your conversations to the ideal agents or to a specific department.

Also, you can indicate in which date range you want to make this assignment and the number of conversations.

Save time in every process.

Assign and close chats massively in an easy and agile way.

Reduce a manual and repetitive task to a single step.