Automate your chats with the Solutions ChatBot

In every company there are questions and queries made by customers that are repeated daily.

Automate the questions and answers to the most frequent requests of your contacts with the solutions ChatBot, so you can self-manage their doubts in the fastest way without the need to resort to an agent.

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How does the B2Chat Solutions Chatbot work?

Ofrece un listado de preguntas y respuestas frecuentes a tus clientes

Offers a list of frequently asked questions and answers to your customers, and they select the option they want to solve from the menu.

To configure your FAQs and answers go to the Solutions Bot Module, click on the “Configuration” option, select the department to which you want to apply the ChatBot and then, a panel will appear where you can modify greetings, selection of options, validation or failure messages and farewells.

If you want to learn how to configure this ChatBot step by step, click here.

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