Visualize, evaluate and improve every conversation with real data.
Manage and supervise your agent team.
Identify real improvement opportunities.
Explore conversations with full context.
Summarize chats with Artificial Intelligence.
%
visibility and total control over interactions.
+mill
audited conversations.
%
fewer complaints. Constant supervision enables process improvement.
%
more timely error detection. Identify problems before they escalate.
B2Chat integrates with multiple platforms so your team can work more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:
Keep better track of your conversations and improve support management.
Add cart, manage orders, review purchases, access inventory and send products.
Automate WhatsApp templates and communicate with customers effortlessly.
Keep better track of your conversations and improve support management.
Send products with details and prices in the chat for quick purchases and a better experience.
Keep better track of your conversations and improve support management.
