Boost your sales efficiency with a multi-agent platform.

Coordinate your team, intelligently distribute conversations, and increase your service capacity without overwhelming your channels.

múltiples agentes en la consola de b2chat

A disorganized team loses opportunities, don't let that happen to you...

Distribute conversations to the ideal agent.

Significantly reduce response times.

Organize agents by strategic departments.

Improve collaboration and internal tracking.

Coordinate your team and maximize every sales opportunity.

transferencia de chats entre agentes en b2chat

Redirect conversations to the right agent.

Transfer and reassign chats without losing history or context.

gestión de agentes en b2chat

Organize your operation with a clear structure.

Create specific departments and assign agents by specialty.

supervisión de agentes en b2chat

Monitor performance in real time.

Access analytics, reports, and real-time auditing.

The numbers speak for themselves

+

organized companies managing multiple agents.

%

more operational efficiency, less wasted time, more customers served simultaneously.

+

connected countries, companies coordinating commercial teams.

%

Uptime, your multi-agent system always available.

Integrations

A connected environment to boost results

B2Chat integrates with multiple platforms so your team works more efficiently and without interruptions. Some of the integrations in the Chat Inbox module are:

Zendesk

Keep better track of your conversations and improve support management.

Shopify

Add cart, manage orders, review purchases, access inventory and send products.

HubSpot

Automate WhatsApp templates and communicate with customers effortlessly.

SDK

Keep better track of your conversations and improve support management.

WhatsApp Catalog

Send products with details and prices in chat for quick purchases and a better experience.

Freshdesk

Keep better track of your conversations and improve support management.

Turn your team into a coordinated and scalable operation.

Schedule a demo and discover how to boost productivity with B2Chat’s multi-agent system.

gestión de canales y agentes en b2chat

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